Members portal · make a change

What would you like to do?

Pick the option that fits your situation — all three are quick online forms. No phone calls, no hoops.

❄️ Just need a short break? Most members don't know they can freeze their membership instead of canceling — billing simply pauses until you're back.
⭐ Most popular fix
❄️

Freeze My Membership

Take a 30 or 60-day break. Your billing pauses, and you auto-reactivate at the end of your freeze.

Freeze My Account →
🚗

Remove a Vehicle

Have multiple vehicles on your plan? Drop just one — your membership and the other vehicles keep washing like nothing happened.

Remove a Vehicle →
👋

Cancel Membership

Ready to step away entirely? No hard feelings — you stay active through your current billing cycle, and the door's always open.

Cancel My Membership →

Not sure which to pick?

❄️ Freeze if…

you're traveling, the car's in the shop, or you just need a break from billing for a month or two.

🚗 Remove a vehicle if…

you have more than one car on your account and only want to drop one of them.

👋 Cancel if…

you want to end your membership completely — and if you ever come back, reactivating takes about a minute.

Still not sure? Ask us — a human answers, and we'll point you to the right form.

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