Members portal
What would you like to do?
Pick the option that fits. All three are quick online forms. No phone calls, no hoops.
Most popular fix
Freeze my membership
Take a 30 or 60-day break. Billing pauses, and you auto-reactivate when the freeze ends.
Best ifyou’re traveling, the car’s in the shop, or you just need a break from billing for a month or two.
Freeze my account →Remove a vehicle
Drop just one car. Your membership and the other cars keep washing like nothing happened.
Best ifyou have more than one car on your account and only want to drop one.
Remove a vehicle →Cancel membership
No hard feelings. You stay active through your current billing cycle, and the door’s always open.
Best ifyou want to end your membership completely. Coming back later? Reactivating takes about a minute.
Cancel my membership →Still not sure? Ask us. A human answers, and we’ll point you to the right form.